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New mobile application for employees
This UX case study presents the process of designing a mobile application that serves as a comprehensive guide to the code of conduct for employees of a company. The goal of this project was to create an intuitive, accessible, and engaging application that educates employees on the code of conduct, reinforces ethical behavior, and provides easy access to relevant policies and resources.
1. Research Phase:
1.1. Stakeholder Interviews: Conducted interviews with HR representatives, compliance officers, and key stakeholders to understand the objectives, requirements, and goals for the code of conduct mobile application. Gathered insights into the company's values, existing code of conduct materials, and desired outcomes.
1.2. Employee Surveys: Administered surveys to employees to gauge their awareness of the code of conduct, their preferences for accessing information, and their expectations for the mobile application.
2. Ideation Phase:
2.1. User Personas: Developed user personas representing different employee roles and demographics to better understand their needs, motivations, and potential challenges when interacting with the code of conduct.
2.2. Information Architecture: Designed a clear and user-friendly information architecture that organizes the code of conduct content into relevant categories and sections. Ensured easy navigation and quick access to specific policies and guidelines.
2.3. Content Strategy: Worked with HR and compliance teams to strategize the presentation of content, considering the use of multimedia elements, interactive quizzes, and real-life scenarios to engage users effectively.
3. Design Phase:
3.1. Wireframing and Prototyping: Created low-fidelity wireframes to visualize the mobile application's layout, features, and interactions. Conducted feedback sessions with stakeholders to iterate and refine the wireframes. Developed interactive prototypes to validate user flow and functionality.
3.2. UI Design: Developed a visually appealing and cohesive user interface that reflects the company's brand identity while maintaining focus on readability and accessibility. Chose appropriate colors, typography, and icons to enhance the application's visual appeal.
4. Testing Phase:
Usability Testing: Conducted usability testing sessions with employees to evaluate the mobile application's ease of use, navigation, and overall user experience. Identified pain points and areas for improvement.
5. Development Phase:
5.1. Collaboration with Development Team: Worked closely with the development team to ensure the design is technically feasible and that the application's performance meets expectations.
The code of conduct mobile application provided a user-friendly and accessible platform for employees to access and understand the company's code of conduct. By conducting thorough research, involving stakeholders in the design process, and prioritizing user experience, the application successfully educated employees on ethical behavior and compliance with company policies. Continuous improvement efforts ensured the application remained relevant, engaging, and aligned with the company's evolving needs and values. Ultimately, the application played a vital role in fostering a culture of ethics and integrity within the organization.